Privacy
Policy.

01Information we collect

We may collect information you choose to provide, including your name, email address, telephone number, preferred date, venue or city, estimated guest count, service interests, and event details. We also receive information you send by email, telephone, social media, or other direct communication.

Our website host and service providers may automatically receive limited technical information such as IP address, browser type, device type, pages requested, referring page, and approximate location derived from IP address. We do not ask for payment-card information through this website.

02How we use information

We use information to respond to inquiries; prepare proposals and service recommendations; coordinate tastings, events, and venue programs; provide customer support; operate, secure, and improve the website; maintain business records; and comply with legal or insurance requirements.

03When information is shared

We do not sell personal information. We may share information with vendors that support website hosting, form processing, email, scheduling, analytics, professional advice, insurance, or event operations, but only as reasonably necessary for those services. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction.

04Forms, cookies, and technical services

Inquiry submissions are processed by a form-service provider and delivered to DYM Reserve. The current website does not use advertising cookies. Essential hosting technologies and server logs may be used to deliver, protect, and diagnose the site. If we later add non-essential analytics or advertising technologies, this policy and any required choices will be updated.

05Retention and security

We retain information for as long as reasonably necessary to respond to you, provide requested services, maintain appropriate business and insurance records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage method is completely secure.

06Your choices

You may ask to access, correct, or delete personal information that you submitted to us, subject to legal and recordkeeping exceptions. You may also ask us to stop non-transactional marketing communications. Send requests to info@dymreserve.com. We may need to verify your identity before completing a request.

07Age and external services

DYM Reserve services are intended only for adults age 21 and older. This website is not directed to children, and we do not knowingly collect information from anyone under 18. Links to third-party websites or social platforms are governed by those services’ own privacy practices.

08Updates and contact

We may update this policy as our website or practices change. The effective date above identifies the latest version. Questions or privacy requests may be sent to: